Galaxus 10 Gbit/s Fiber (up to 10 Gbit/s max.)
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Galaxus 10 Gbit/s Fiber

up to 10 Gbit/s max.

Questions about Galaxus 10 Gbit/s Fiber

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0 questions and answers

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YetinDoux91

1 year ago

I have the Zyxel AX-7501. I want to use my Pi-hole as DNS, but unfortunately the manual configuration of DNS is disabled in the DHCP settings (/HomeNetworking/DHCP-DNS Values), only DNS Proxy or ISP Values are available. It annoys me to have to use a 3rd party DHCP while it is supported on the router with a non restricted firmware. Any chance to have this setting made available to us soon ?

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Virginia Parrotta

1 year ago

Helpful answer
The best way to do this is to contact support directly: https://helpcenter.abos.galaxus.ch/hc...
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GSP88-90

1 year ago

My OTO socket is (unfortunately) located in the fuse and distribution box in my flat. There are only RJ45 sockets in the rooms, which have to be patched accordingly in the box. I would therefore have to place the Zyxel router in the fuse and distribution box. The WLAN signal would therefore probably be correspondingly weak. Is there also a kind of "WLAN box" for the router (as with the competition)? Or how do I solve this WLAN problem? Thank you in advance for your expertise and assessment.

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Surush Asilnya

1 year ago

I was able to do a search and we do not have a "dedicated" range extender, however the following product can be used. This model connects wirelessly to the router or can be used as an access point with the LAN connection. TP-Link RE900XD Wi-Fi 6 WLAN Repeater AX6000, 4804 Mbit/s, 1148 Mbit/s
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dkokkino

1 year ago

You mentioned in your original post, that you will offer lower speeds around summer (1 Gbps, 5 Gbps). 1) Will it be possible to downgrade in case someone buys now the 10 Gbps? 2) How easy will this process be? I imagine that since there is no minimum period, this should happen immediately by the end of the month without any further complications. Is this correct? 3) Any ideas on the pricing for the lower speeds? 4) Other routers also possible in the future? Thanks!

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Former employee

1 year ago

1) This is still being clarified but should be an option in the future 2) Cancellations/changes are always very uncomplicated with us at the end of the month 3) This is still open 4) This is currently being worked on and should be possible in the future.
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tinkki

1 year ago

Is the IP address you receive public?

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Galaxus

1 year ago

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The IP address you receive from Galaxus Internet is usually a private IP address. A public IP address is currently not available by default, but it is planned to offer the option of a static IP in the future.
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cspoerri

6 months ago

I have a fibre optic cable from Zürinet here. Will the Galaxus Internet HFC 1 Gbit/s then run on it, or will it only run via the cable TV network?

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Pablo Loretan

6 months ago

Helpful answer
Galaxus Internet HFC (1 Gbit/s) runs via the cable network (coax / HFC) and not via fibre optics. Your Zürinet fibre optic connection can therefore not be used for this. For fibre optics, you need a corresponding FTTH (fibre) offer, not HFC.
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AndreasMuster1

1 year ago

Is it possible to operate the router in modem mode? By modem mode I mean: no actual router operation, but only as a modem so that the connected device is "directly" connected to the Internet. This is necessary to operate my current router with port forwarding for certain devices.

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AndreasMuster1

1 year ago

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The automatic answer above is unfortunately incorrect. According to the technical specification, bridge mode is possible.
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JHiroshige

1 year ago

What is the average speed?

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Former employee

1 year ago

This depends heavily on the setting used, but we have received feedback from 1 to 10 Gbits, most in the 3-8 Gbits range.
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Quio

1 week ago

The Fiber FAQ states that the router has a public IPv4 address and port forwarding. Are there any specific ports that cannot be forwarded, for example, port 25 for mail, as is the case with other routers? Otherwise, if I understand correctly, is it possible to run a (mail) server using a DynDNS provider?

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Pablo Loretan

6 days ago

Helpful answer
Unfortunately, ports 25, 465, and 587 are blocked for security reasons. Therefore, it is unfortunately not possible to operate your own mail server with us.
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mathiaspayer

1 month ago

The Zyxel is in the basement and I have several Ubiquity APs distributed throughout the house. To set up a guest Wi-Fi, I need VLANs on the LAN side of the router (which the router does support). However, this has been disabled by Galaxus, apparently for technical reasons. It is not entirely clear to me what the technical reasons are for restricting the router so severely on the LAN side. Why are useful features deliberately disabled? I would like to avoid double-NAT and not use an additional router. Is there a sensible solution here that I am overlooking?

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Virginia Parrotta

1 month ago

Please contact our help center directly regarding this: https://helpcenter.abos.galaxus.ch/hc...
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myke13021

1 month ago

It is important to me that I can use my own router (Ubiquity), either directly or at least via passthrough/bridge mode. Is this possible? The main argument, among others, is NAT/port forwarding.

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Galaxus

1 month ago

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I'm not entirely sure. The available information only states that it is a fiber internet connection with Galaxus Internet via Sunrise; nothing is specified about a private router, bridge mode, or passthrough. The existing information does not fully cover this situation. Most likely, information from the community is needed for this.
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