
Galaxus 10 Gbit/s Fiber
up to 10 Gbit/s max.
Galaxus 10 Gbit/s Fiber
up to 10 Gbit/s max.
We are currently unable to offer static IP addresses. We are currently evaluating whether we can offer this in the future. https://helpcenter.abos.galaxus.ch/hc/de/articles/25086375329298-Technisches-FAQ
A date for this has not yet been set, but we are working towards it.
1) This is still being clarified but should be an option in the future 2) Cancellations/changes are always very uncomplicated with us at the end of the month 3) This is still open 4) This is currently being worked on and should be possible in the future.
I was able to do a search and we do not have a "dedicated" range extender, however the following product can be used. This model connects wirelessly to the router or can be used as an access point with the LAN connection. TP-Link RE900XD Wi-Fi 6 WLAN Repeater AX6000, 4804 Mbit/s, 1148 Mbit/s
2 months ago
The IP address you receive from Galaxus Internet is usually a private IP address. A public IP address is currently not available by default, but it is planned to offer the option of a static IP in the future.
Automatically generated from the .We have not yet been made aware of any plans to do so.
You can find information on our activation fees here: https://helpcenter.abos.galaxus.ch/hc/de/articles/25105208227986-Aktivierungsgeb%C3%BChren.
We will be happy to check this in more detail. In this case, we will refer you to our Galaxus Assistant, which provides direct contact options so that you can be helped accordingly. https://www.galaxus.ch/help
We would be happy to take a look at your case. Please contact us: https://helpcenter.abos.galaxus.ch/hc/en-us/requests/new
I have the same problem. I had a 10gb fibre on this id. Support told me to find out the number
2 weeks ago
Yes, the Zyxel AX7501 modem can be used with an external hard drive to have a shared drive on the network. It has a USB port that can be used for file sharing.
Automatically generated from the .There are currently no plans to integrate the AVM ecosystem.
According to our own research, it is unfortunately not possible to configure or integrate NordVPN directly on the Zyxel AX7501 router.
Thank you for your input. We will pass this on to the relevant department as a suggestion for improvement.
1 month ago
I cannot confirm that Galaxus Internet will send a technician directly to install a fibre optic socket in your home. Normally, the installation of the fibre optic connection is carried out by the network operator or a contracted company. You should contact Galaxus customer service for more information on how the process works in your case.
Automatically generated from the .If you would like to take out our Internet subscription, please visit abos.galaxus.ch. Its not possible to buy the subscription in our online shop. But its still available.
We currently only support dynamic DNS. Unfortunately, static DNS is not possible. However, port forwarding is possible with us.
According to our information, Apple HomeKit can be integrated without restrictions.
No, this is not possible with us.
1. this would have to be requested from the property management company itself. We do not do this. 2. if the house is already connected, the costs amount to several hundred francs according to an internet search. A completely new installation would cost several thousand.
If your line allows it, you have your own 10 Gbit/s. But to be fair, with us you are tied to the router and can't choose a different one. This can be seen as a weak point for us.
This is not yet possible, the plan is tied to this device.
Please report your situation to us directly via our Galaxus Internet Help Centre so that we can check it and work with you to find a satisfactory solution: https://helpcenter.abos.galaxus.ch/hc/de/requests/new
1 month ago
Yes, the Internet subscription offers symmetrical speeds of up to 10 Gbit/s for both download and upload. This means that the upload and download rates are the same, which is typical for fibre optic Internet connections.
Automatically generated from the .Unfortunately, this is currently not possible. As we operate on all network layers (L1-L3) of Swisscom, Sunrise and local suppliers, we can only use routers that are supported by these providers. We have opted for the Zyxel AX7501 router and do not support any other routers.
2 months ago
I have no specific information on whether the integrated WLAN of the Zyxel AX7501 that comes with the Galaxus Internet offer can be deactivated on a timed or permanent basis. The router settings usually allow you to disable the Wi-Fi, but I don't know the exact options for timed disabling. You can consult the router's user documentation or Galaxus' support resources to find out more. https://helpcenter.abos.galaxus.ch/hc/de/requests/new
Automatically generated from the .As we do not have an effective user experience, we have forwarded your question to the Community so that it may be answered by another customer.
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