Galaxus 10 Gbit/s Fiber (up to 10 Gbit/s max.)
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Galaxus 10 Gbit/s Fiber

up to 10 Gbit/s max.

Questions about Galaxus 10 Gbit/s Fiber

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0 questions and answers

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YetinDoux91

1 year ago

I have the Zyxel AX-7501. I want to use my Pi-hole as DNS, but unfortunately the manual configuration of DNS is disabled in the DHCP settings (/HomeNetworking/DHCP-DNS Values), only DNS Proxy or ISP Values are available. It annoys me to have to use a 3rd party DHCP while it is supported on the router with a non restricted firmware. Any chance to have this setting made available to us soon ?

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Virginia Parrotta

1 year ago

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The best way to do this is to contact support directly: https://helpcenter.abos.galaxus.ch/hc...
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GSP88-90

1 year ago

My OTO socket is (unfortunately) located in the fuse and distribution box in my flat. There are only RJ45 sockets in the rooms, which have to be patched accordingly in the box. I would therefore have to place the Zyxel router in the fuse and distribution box. The WLAN signal would therefore probably be correspondingly weak. Is there also a kind of "WLAN box" for the router (as with the competition)? Or how do I solve this WLAN problem? Thank you in advance for your expertise and assessment.

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Surush Asilnya

1 year ago

I was able to do a search and we do not have a "dedicated" range extender, however the following product can be used. This model connects wirelessly to the router or can be used as an access point with the LAN connection. TP-Link RE900XD Wi-Fi 6 WLAN Repeater AX6000, 4804 Mbit/s, 1148 Mbit/s
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dkokkino

1 year ago

You mentioned in your original post, that you will offer lower speeds around summer (1 Gbps, 5 Gbps). 1) Will it be possible to downgrade in case someone buys now the 10 Gbps? 2) How easy will this process be? I imagine that since there is no minimum period, this should happen immediately by the end of the month without any further complications. Is this correct? 3) Any ideas on the pricing for the lower speeds? 4) Other routers also possible in the future? Thanks!

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Former employee

1 year ago

1) This is still being clarified but should be an option in the future 2) Cancellations/changes are always very uncomplicated with us at the end of the month 3) This is still open 4) This is currently being worked on and should be possible in the future.
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tinkki

1 year ago

Is the IP address you receive public?

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Galaxus

1 year ago

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The IP address you receive from Galaxus Internet is usually a private IP address. A public IP address is currently not available by default, but it is planned to offer the option of a static IP in the future.
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cspoerri

4 months ago

I have a fibre optic cable from Zürinet here. Will the Galaxus Internet HFC 1 Gbit/s then run on it, or will it only run via the cable TV network?

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Pablo Loretan

4 months ago

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Galaxus Internet HFC (1 Gbit/s) runs via the cable network (coax / HFC) and not via fibre optics. Your Zürinet fibre optic connection can therefore not be used for this. For fibre optics, you need a corresponding FTTH (fibre) offer, not HFC.
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AndreasMuster1

1 year ago

Is it possible to operate the router in modem mode? By modem mode I mean: no actual router operation, but only as a modem so that the connected device is "directly" connected to the Internet. This is necessary to operate my current router with port forwarding for certain devices.

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AndreasMuster1

1 year ago

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The automatic answer above is unfortunately incorrect. According to the technical specification, bridge mode is possible.
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JHiroshige

1 year ago

What is the average speed?

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Former employee

1 year ago

This depends heavily on the setting used, but we have received feedback from 1 to 10 Gbits, most in the 3-8 Gbits range.
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mathiaspayer

3 days ago

The Zyxel is in the basement and I have several Ubiquity APs distributed throughout the house. To set up a guest Wi-Fi, I need VLANs on the LAN side of the router (which the router does support). However, this has been disabled by Galaxus, apparently for technical reasons. It is not entirely clear to me what the technical reasons are for restricting the router so severely on the LAN side. Why are useful features deliberately disabled? I would like to avoid double-NAT and not use an additional router. Is there a sensible solution here that I am overlooking?

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Virginia Parrotta

3 days ago

Please contact our help center directly regarding this: https://helpcenter.abos.galaxus.ch/hc...
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myke13021

1 week ago

It is important to me that I can use my own router (Ubiquity), either directly or at least via passthrough/bridge mode. Is this possible? The main argument, among others, is NAT/port forwarding.

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Galaxus

1 week ago

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I'm not entirely sure. The available information only states that it is a fiber internet connection with Galaxus Internet via Sunrise; nothing is specified about a private router, bridge mode, or passthrough. The existing information does not fully cover this situation. Most likely, information from the community is needed for this.
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schmocker89

2 months ago

Which connection is normally used to bring the Galaxus Internet signal into the flat or house? I’ve noticed that there’s only one coaxial cable socket on the router. Is that correct, or is it possible to connect it to a TT83 socket using an RJ45/RJ11 plug? Depending on the answer, I might otherwise have to cancel my Galaxus plan. Thanks for your help.

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Galaxus

2 months ago

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The signal from Galaxus Internet usually enters the home via a coaxial cable connection (TV socket), as the HFC network uses a coaxial cable from the distribution box onwards. Is that correct, or is it possible to connect it to a TT83 socket via an RJ45/RJ11 plug? It is not possible to connect this coaxial socket directly to a TT83 (telephone) or RJ45 (Ethernet) socket, as coaxial cables and telephone/Ethernet use different signal types and connector types; the small component visible on the coaxial cable is a terminating resistor, which you can remove and connect to the router using a short coaxial cable. Otherwise, depending on the situation, I’d have to cancel my Galaxus plan. Thanks for your help. You do not need to cancel your plan if you have the wrong connection, as the Galaxus HFC plan is specifically designed for coaxial connections (Sunrise network) and is not a telephone or fibre-optic connection. If you have any specific questions about your connection, please contact our Galaxus Internet customer service via the Help Centre, as they will be able to provide you with technical information.
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NBaL

2 months ago

7 months ago there was a plan to rollout the option of setting custom (Iocal) DNS server on the router with the 10Gbit/s plan, supposedly in the final phases. Has this now been rolled out or not yet?

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Francesca Corrocher

2 months ago

According to the feedback we’ve received, this is now possible and works. If you have any further questions, please feel free to ask them directly via the following link: https://helpcenter.abos.galaxus.ch/hc...

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