Lancom Systems LANCOM LANcare Direct Adv. 24/7 - L (3 years) Email Vers.

The LANCOM LANcare Direct Advanced 24/7 - L (3 years) is a comprehensive service extension specifically designed to support LANCOM network devices. This service offers prioritized, round-the-clock support, ensuring that technical issues are resolved quickly and efficiently. With guaranteed response times of 30 minutes to a maximum of 4 hours for critical disruptions, businesses can rely on high availability of their IT infrastructure. The service also includes regular security updates that help protect systems against cyber risks and ensure compliance with the latest security standards. Another advantage is the NBD (Next Business Day) advance replacement, which allows for a quick device exchange the next business day in the event of hardware failure. This minimizes downtime and supports continuous business operations. The license is tied to a specific device and has a duration of 36 months, ensuring long-term planning and investment security.

• Prioritized 24/7 manufacturer support for quick problem resolution
• Guaranteed response times of 30 minutes to 4 hours
• Regular security updates to ensure IT security
• NBD advance replacement for minimal downtime in case of hardware failures
• Long-term license binding for planned investments.