Lancom Systems LANCOM LANcare Direct Adv. 10/5 - S (3 years) Email Vers.

The LANCOM LANcare Direct Advanced 10/5 - S (3 Years) Email Version offers a comprehensive service extension for operating system licenses. With a duration of three years, this product ensures direct support for 10 hours a day, five days a week. It is designed to quickly resolve technical inquiries and device failures to maximize network uptime. The service includes security-related updates as well as telephone support, which guarantees a maximum response time of two hours for major operational disruptions. In the event of a device failure, a replacement of the defective device will be organized for the next business day, allowing for the swift restoration of network functionality. This service option is ideal for companies that rely on reliable and continuous network availability. - Maximum response time of 4 hours for technical inquiries, 2 hours for major disruptions - Device replacement organized for the next business day if reported by 2 PM (CET) - Comprehensive security updates throughout the entire duration - Telephone support available to ensure quick solutions.