Lancom Systems LANCOM LANcare Direct 24/7 - S (1 year)Email Vers.
More than 10 items in stock at supplier
Product details
Direct manufacturer support with 10/5 availability and an additional 24/7 emergency hotline for all LANCOM devices. Guaranteed initial response time of a maximum of 30 minutes for reporting severe operational disruptions (Priority 1) via phone. Service hours from Monday to Friday from 8 AM to 6 PM (CET) with an initial response time of a maximum of four hours for issues other than severe operational disruptions (Priority 2). Security updates for reliable and secure device operation during the service period. Available for 1, 3, or 5 years and offered in S, M, L, and XL variants depending on device type, extendable until the end of the device's life through re-registration.
Item number | 36860930 |
Manufacturer | Lancom Systems |
Category | Routers |
Manufacturer no. | 10752 |
Release date | 30.6.2023 |
Colour | Transparent |
Exact colour description | No color |
Country of origin | China |
CO₂-Emission | |
Climate contribution |
Scope of delivery | 7 - S (1 year) Email dispatch, LANCOM LANcare Direct 24 |
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Reviews & Ratings
Warranty score
How often does a product of this brand in the «Routers» category have a defect within the first 24 months?
Source: Digitec Galaxus- 1.iNET0.3 %
- 3.Linksys0.4 %
- 4.Lancom Systems0.5 %
- 5.Cudy0.6 %
- 5.Ubiquiti0.6 %
Warranty case duration
How many working days on average does it take to process a warranty claim from when it arrives at the service centre until it’s back with the customer?
Source: Digitec Galaxus- Lancom SystemsNot enough data
- 1.Strong0 days
- 2.Huawei1 day
- 2.TP-Link1 day
- 4.D-Link2 days
Return rate
How often is a product of this brand in the «Routers» category returned?
Source: Digitec Galaxus- 21.Allnet7 %
- 22.Draytek7.4 %
- 23.Lancom Systems7.7 %
- 24.AVM8.1 %
- 25.Acer8.4 %