Huawei Mate 10 Pro + Moleskine set

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Warranty score

How often does a product of this brand in the «Smartphones» category have a defect within the first 24 months?

Source: Digitec Galaxus
  • 15.Nokia
    2 %
  • 16.TCL
    2.1 %
  • 17.Huawei
    2.2 %
  • 18.Nubia
    2.3 %
  • 19.Sony
    2.4 %

Warranty case duration

How many working days on average does it take to process a warranty claim from when it arrives at the service centre until it’s back with the customer?

Source: Digitec Galaxus
  • 1.Huawei
    0 days
  • 2.Cat
    1 day
  • 2.Olympia
    1 day
  • 4.Blackview
    2 days
  • 4.Doro
    2 days

Return rate

How often is a product of this brand in the «Smartphones» category returned?

Source: Digitec Galaxus
  • 30.Ulefone
    8.2 %
  • 31.TCL
    9.4 %
  • 32.Brondi
    11.6 %
  • 33.Vivo
    16.1 %
  • 34.Huawei
    17.8 %
Source: Digitec Galaxus