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Warranty score
How often does a product of this brand in the «Smartphones» category have a defect within the first 24 months?
Source: Digitec Galaxus- 15.Nokia2 %
- 15.TCL2 %
- 17.Huawei2.2 %
- 18.Sony2.4 %
- 19.Doogee2.5 %
Warranty case duration
How many working days on average does it take to process a warranty claim from when it arrives at the service centre until it’s back with the customer?
Source: Digitec Galaxus- 1.Huawei1 day
- 1.Olympia1 day
- 3.Blackview2 days
- 3.Cat2 days
- 3.Doro2 days
Return rate
How often is a product of this brand in the «Smartphones» category returned?
Source: Digitec Galaxus- 30.Doogee8.4 %
- 31.TCL9.2 %
- 32.Brondi12.7 %
- 33.Vivo15.2 %
- 34.Huawei18.1 %
Source: Digitec Galaxus