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Warranty score
How often does a product of this brand in the «Smartphones» category have a defect within the first 24 months?
Source: Digitec Galaxus- 13.Honor1.9 %
- 13.TCL1.9 %
- 16.Huawei2.1 %
- 16.Nokia2.1 %
- 16.Nubia2.1 %
Warranty case duration
How many working days on average does it take to process a warranty claim from when it arrives at the service centre until it’s back with the customer?
Source: Digitec Galaxus- 1.Blackview1 day
- 1.Cat1 day
- 1.Huawei1 day
- 1.Olympia1 day
- 5.Doro2 days
Return rate
How often is a product of this brand in the «Smartphones» category returned?
Source: Digitec Galaxus- 30.Honor8.2 %
- 31.TCL8.7 %
- 32.Brondi11.2 %
- 33.Vivo15.8 %
- 34.Huawei18.3 %
Source: Digitec Galaxus