Huawei Mate 10 Pro + Band 2 Pro

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Warranty score

How often does a product of this brand in the «Smartphones» category have a defect within the first 24 months?

Source: Digitec Galaxus
  • 20.Sony
    2.2 %
  • 21.HMD
    2.4 %
  • 21.Huawei
    2.4 %
  • 23.Emporia
    2.9 %
  • 23.Ulefone
    2.9 %

Warranty case duration

How many working days on average does it take to process a warranty claim from when it arrives at the service centre until it’s back with the customer?

Source: Digitec Galaxus
  • 2.Ulefone
    1 day
  • 3.Cat
    2 days
  • 3.Huawei
    2 days
  • 3.Oukitel
    2 days
  • 6.Doro
    3 days

Return rate

How often is a product of this brand in the «Smartphones» category returned?

Source: Digitec Galaxus
  • 26.Honor
    8.2 %
  • 27.TCL
    8.8 %
  • 28.Nubia
    10.2 %
  • 29.Huawei
    15.5 %
  • 29.Vivo
    15.5 %
Source: Digitec Galaxus