Huawei Mate 10 Pro + Band 2 Pro

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Warranty score

How often does a product of this brand in the «Smartphones» category have a defect within the first 24 months?

Source: Digitec Galaxus
  • 15.Doro
    2 %
  • 15.Honor
    2 %
  • 15.Huawei
    2 %
  • 19.Nokia
    2.1 %
  • 20.Fairphone
    2.2 %

Warranty case duration

How many working days on average does it take to process a warranty claim from when it arrives at the service centre until it’s back with the customer?

Source: Digitec Galaxus
  • 1.Huawei
    0 days
  • 2.Blackview
    1 day
  • 3.Cat
    2 days
  • 3.Doro
    2 days
  • 3.Olympia
    2 days

Return rate

How often is a product of this brand in the «Smartphones» category returned?

Source: Digitec Galaxus
  • 29.Honor
    8.1 %
  • 29.TCL
    8.1 %
  • 31.Ulefone
    8.2 %
  • 32.Vivo
    16.5 %
  • 33.Huawei
    18.1 %
Source: Digitec Galaxus