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Warranty score
How often does a product of this brand in the «Smartphones» category have a defect within the first 24 months?
Source: Digitec Galaxus- 16.Doogee1.9 %
- 17.Honor2 %
- 17.Huawei2 %
- 17.Nokia2 %
- 20.Fairphone2.2 %
Warranty case duration
How many working days on average does it take to process a warranty claim from when it arrives at the service centre until it’s back with the customer?
Source: Digitec Galaxus- 1.Blackview1 day
- 1.Doro1 day
- 1.Huawei1 day
- 4.Cat2 days
- 4.Olympia2 days
Return rate
How often is a product of this brand in the «Smartphones» category returned?
Source: Digitec Galaxus- 28.TCL7.9 %
- 30.Ulefone8.1 %
- 31.Honor8.2 %
- 32.Vivo16.2 %
- 33.Huawei19.2 %
Source: Digitec Galaxus