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Warranty score
How often does a product of this brand in the «Smartphones» category have a defect within the first 24 months?
Source: Digitec Galaxus- 16.Nokia2 %
- 18.Doogee2.1 %
- 18.Huawei2.1 %
- 20.Fairphone2.2 %
- 21.Crosscall2.3 %
Warranty case duration
How many working days on average does it take to process a warranty claim from when it arrives at the service centre until it’s back with the customer?
Source: Digitec Galaxus- 1.Blackview1 day
- 1.Doro1 day
- 1.Huawei1 day
- 4.Cat2 days
- 4.Olympia2 days
Return rate
How often is a product of this brand in the «Smartphones» category returned?
Source: Digitec Galaxus- 29.Doogee8.1 %
- 29.Honor8.1 %
- 31.Ulefone8.2 %
- 32.Vivo16.6 %
- 33.Huawei18.6 %
Source: Digitec Galaxus