Huawei Mate 10 Pro + Band 2 Pro

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Warranty score

How often does a product of this brand in the «Smartphones» category have a defect within the first 24 months?

Source: Digitec Galaxus
  • 13.Nokia
    2 %
  • 13.Vivo
    2 %
  • 15.Huawei
    2.2 %
  • 15.TCL
    2.2 %
  • 17.Fairphone
    2.5 %

Warranty case duration

How many working days on average does it take to process a warranty claim from when it arrives at the service centre until it’s back with the customer?

Source: Digitec Galaxus
  • Huawei
    Not enough data
  • 1.Olympia
    1 day
  • 2.Blackview
    2 days
  • 2.Cat
    2 days
  • 2.Doro
    2 days

Return rate

How often is a product of this brand in the «Smartphones» category returned?

Source: Digitec Galaxus
  • 30.TCL
    8.5 %
  • 31.Doogee
    8.9 %
  • 32.Brondi
    12.1 %
  • 33.Vivo
    15 %
  • 34.Huawei
    17.5 %
Source: Digitec Galaxus