Eaton xComfort Bridge 196811

Delivered between Tue, 17.11. and Tue, 1.12.
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Product details

With the xComfort Bridge, smart home technology becomes simple and user-friendly in every aspect, from installation and configuration to daily operation. No additional configuration software or programming skills are required. After the installation of the actuators and sensors by the electrician, all further steps can be easily and intuitively completed by the end user using the smartphone app.

The xComfort Bridge app provides the following functions: Devices such as switch, dimmer, and blind actuators, buttons, and other sensors can be configured and controlled wirelessly at the device level, zone level, or through scenes. You can easily scan these or search for new devices through the app in just a few steps.

Functions include:
1. Light control including time control and astro function
2. Heating control
3. Cooling control (from Q2/2023)
4. Blind control
5. Users with different rights
6. Cloud backup and restoration of configuration
7. Remote access for secure internet access
8. Amazon Alexa and Google Home integration

The xComfort Bridge connects to the local WiFi router via an Ethernet LAN cable. After that, the smart home can be controlled with the xComfort Bridge app on iOS or Android devices. Built-in LEDs indicate the status and function of the xComfort Bridge.

The xComfort Bridge can be mounted on any wall, on 55mm or 68mm switches, on a distribution box, or an installation box. A set of rubber feet (included) also allows the xComfort Bridge to be placed securely on any horizontal surface.

Included in the package: mounting bracket, rubber feet, USB adapter, micro-USB cable, UTP LAN cable, screws, dowels, and adhesive strips.

Key specifications

Smart Home Hub type
Smart Home Gateway
Smart home ecosystem
Amazon AlexaGoogle Home
Communication standard
Amazon AlexaGoogle Assistant
Control type
AppVoice control
Transmission type
EthernetWi-Fi

General information

Item number
34951012
Manufacturer
Eaton
Category
Smart home hubs
Manufacturer No.
196811
Release date
17.5.2023

Colour

Colour
White
Exact colour description
White

Smart home features

Smart Home Hub type
Smart Home Gateway
Smart home ecosystem
Amazon AlexaGoogle Home
Communication standard
Amazon AlexaGoogle Assistant
Control type
AppVoice control
Transmission type
EthernetWi-Fi
Operating system compatibility
AndroidiOS
Configuration effort
Plug and Play

Connections

USB ports
Micro USB-B

Origin

Country of origin
China

Sustainability

Manufacturer commitment
SBTi

Voluntary climate contribution

CO₂ emissions
12.27 kg
Climate contribution
CHF 0.30

Scope of delivery

Scope of delivery
Adhesive tapeMicro USB cableMounting bracketRubber feetScrewsUSB adapterUTP LAN cableWall plug

Package dimensions

Length
11.10 cm
Width
10.90 cm
Height
7.50 cm
Weight
252 g

30-day right of return
24 Months Warranty (Bring-in)

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Reviews & Ratings

Warranty score

How often does a product of this brand in the «Smart home hubs» category have a defect within the first 24 months?

Source: Digitec Galaxus
  • Eaton
    Not enough data
  • 1.TP-Link
    0.3 %
  • 2.Dresden Elektronik
    0.4 %
  • 2.Nabu Casa
    0.4 %
  • 4.Broadlink
    0.6 %

Warranty case duration

How many working days on average does it take to process a warranty claim from when it arrives at the service centre until it’s back with the customer?

Source: Digitec Galaxus
  • Eaton
    Not enough data
  • 1.Aqara
    0 days
  • 1.Sonoff
    0 days
  • 1.SwitchBot
    0 days
  • 1.TP-Link
    0 days

Return rate

How often is a product of this brand in the «Smart home hubs» category returned?

Source: Digitec Galaxus
  • Eaton
    Not enough data
  • 1.Nabu Casa
    1.6 %
  • 2.Dresden Elektronik
    2 %
  • 2.Shelly
    2 %
  • 2.TP-Link
    2 %
Source: Digitec Galaxus