Otherwise a good product but RMA policy is questionable

Tp link product is a straight forward setup and use. It was perfect for my extensive needs for 3 months until it failed on me. So I returned it as it was under warranty to Galaxus and the customer service told me i would receive it back in two weeks' time. From this time of writing it is already more than a month has passed and I have not heard any status updates from Galaxus. I have repeatedly contacted the store but to no avail. So for this product that failed shortly and the slow RMA process, i give this a one star.