(Senior) Data Scientist (f/m/d)

Zürich
80% - 100%
Product Development
Englisch

Galaxus culture finds its origin in our values: cooperative, innovative, piratesque, responsible, and ambitious. We give feedback straight-up granting everyone the power to own their actions and grow through epic wins and rough patches. “Grow with us. Be brave, stay true" is the mantra that inspires transparency, boosting a culture of openness and knowledge-sharing.

As the top Swiss e-commerce platform, with a crew of over 3,200 across Switzerland, Germany, and Serbia, Galaxus is on the move to new markets. We're on the lookout for characters who know that it’s diversity that gets us to grow and succeed. Being bold and out-of-the-box isn't just encouraged — it's basically our brand.

As a Data Scientist, you will work closely with product owners, software developers, and business stakeholders from Customer Service, After Sales, and Retail departments. Leveraging your expertise in NLP and conversational AI, you will turn customer feedback into actionable insights, enhancing interactions within the Digitec Galaxus online shop. Additionally, you will apply traditional machine learning techniques to enable automated decision-making, ensuring a seamless and efficient customer experience.

Deine Aufgaben

Collaborate with multiple stakeholders to identify machine learning use cases, assessing their feasibility and potential impact.
Conceptualize and develop machine learning models, overseeing all stages from initial prototype to deployment and continuous assessment.
Communicate and present the results of pilots and projects effectively to both technical and non-technical stakeholders.
Drive and expand data science initiatives within the Customer Operations area, enhancing our capabilities and impact.
Contribute to the community of machine learning engineers at Digitec Galaxus by enhancing our models, our codebase and our platform.

Deine Fähigkeiten

3-5 years of experience as a Data Scientist, with a higher education degree in a data-focused field (e.g., Data Science, Statistics, Mathematics).
Practical experience in applying both classical NLP techniques and Generative AI solutions to real-world challenges.
Strong communication skills, with the ability to explain concepts in a clear and relatable way to diverse audiences.
Experience in evaluating model performance using metrics that align with the use cases and business objectives.
Solid programming skills in Python and experience deploying ML models on cloud platforms.
Awareness of data privacy regulations (e.g., GDPR) and a commitment to maintaining high standards of data security.
Experience with agile methodologies, effectively working within cross-functional teams and collaborating closely with product owners and business stakeholders.
Ability to identify opportunities for improvement and implementing changes to enhance productivity and effectiveness.
You prioritize empathy and compassion in decision-making.
English fluency is required; German skills (B1 or higher) are a strong advantage.

Warum startest du bei uns?

Culture is Everything: Our values – cooperative, innovative, piratesque, responsible, and ambitious – form the foundation of our journey. Culture isn't just part of what we do; it's the essence of who we are.
Courage and Unconventionality: Your courage and innovative spirit are valued here. We challenge conventional wisdom, embracing those who dare to think differently.
Uncomplicated: Simplicity is at our core. We avoid the unnecessary, focusing on what truly matters – your development, our collective achievements, and tackling challenges with adaptability and resilience.
Flexibility and Freedom: We believe that innovation and creativity thrive in an environment where flexibility and freedom are prioritized. We offer home office options, up to 8 weeks of workation, and every position is available from 80-100%.
Fast Lane Growth: With us, growth is a continuous journey. You'll have opportunities to expand your horizons, both personally and professionally. To support this, we offer all employees up to 2'000 EDU-Points.
Other Benefits: Enjoy discounted employee conditions in our shops and much more, 25 days of vacation, Galaxus Mobile at a special price and much more.

We team up for Success.

At Galaxus, we grow talent by teaming up with people from diverse backgrounds to build the best team out there. We stand for equal treatment and opportunities for everyone, no matter your ethnic or national origin, religion, sexual orientation, marital status, gender, gender identity, age, disability, or any other status. Diversity is our fuel for innovation and a culture of openness and collaboration. We welcome applicants from all backgrounds, experiences, and perspectives.

Auf diese Stelle bewerben

Arbeitssprache

Englisch

Arbeitspensum

80% - 100%

Standort

Digitec Galaxus AG
Pfingstweidstrasse 60b
CH-8005 Zürich

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