People & Organisational Developer (f/m/d)

Belgrad
80% - 100%
People & Culture
Englisch

As the top Swiss e-commerce platform, with a crew of over 4,000 across Switzerland, Germany, and Serbia, Galaxus is poised to move into new markets. Our driving force is our determination to keep challenging the status quo. That's why we're on the lookout for characters who're passionate about making genuine improvements. We'll give you the freedom and trust to make an impact, to grow with us and to be yourself. Act galactic. Be you.

First things first - why this role is special. This is a 12-month maternity cover. But here's the thing - this might be the most interesting 12 months of your career. You'll step into an organization that doesn't work the way you'd expect. Our performance management is different. Our culture is different. The way we think about leadership, teams, and growth - different. And the people you'll work with? They have good hearts. That matters here. If you've been looking for a place where you can make a real, visible impact in a short time - where your work will be felt, not filed - this is it.

Deine Aufgaben

You'll coach and develop leaders across Customer Service in Serbia and Switzerland - not with PowerPoint decks, but by being in the room, reading the dynamics, asking the hard questions, and helping them grow. You'll make sure our leadership and collaboration tools are actually lived
You'll move through the organization with curiosity and courage - spotting what's stuck, what's outdated, what could be better. Then you'll challenge, inspire, and stay with it until the change actually happens. This isn't a "write a recommendation and hand it off" kind of role. You own it end to end
You'll partner with leaders to design and run targeted team development - improving how people work together, communicate, and perform. You'll set up simple, smart frameworks to measure whether what you're doing is actually making a difference
When transformation hits - and it will - you'll be the one helping people navigate it. You'll build change plans with leaders, track progress honestly, and adjust when something isn't working
You'll collect and interpret employee survey results, cut through the noise, and work with leaders to build action plans that people actually believe in - because they see things change afterward
You'll contribute to organizational development - looking at the bigger picture of how we're structured, how we collaborate across teams, and where the system itself needs to evolve

Deine Fähigkeiten

We don't care how many years are on your CV. We care about what you know, how you think, and the energy you bring into a room.

You're a natural coach - not because you took a certification, but because you genuinely care about helping people get better. You listen before you speak, and when you speak, it lands
You have a flashlight-and-courage mindset - you walk into a team, a meeting, a process, and you see what others have stopped noticing. Then you don't just point it out - you stay and help fix it
You can hold a room. Whether it's a workshop with 30 people or a tough 1:1 with a senior leader, you're confident, warm, and real. You facilitate with skill, not scripts
You know change management from the inside - not just the theory, but the messy, human, emotional reality of change. You've been through it, and you know how to bring others through it
You're self-organized and resourceful. Nobody will micromanage you here. You figure out what needs to happen, you talk to the right people, and you make it happen
Your English is effortless and fluent. German? A genuine advantage
You're curious, agile in how you work, and you never stop learning. If you think you've figured it all out, this isn't the place for you. If you know you haven't - welcome
You have a willingness to challenge “how things have always been done” and propose more efficient, automated, or effective solutions
You think and act with an absolute respect for human dignity and being aware of the human consequences of your decisions

One more thing: Leadership experience in a similar environment is a real plus - not because of the title, but because having led people yourself gives you a kind of empathy and credibility that's hard to fake.

Warum startest du bei uns?

Values, not empty words: Cooperative, innovative, piratesque, responsible, ambitious – these five values ??are what we practice and preach.
Courageous thinking: We encourage everyone to think on their feet, and love it when they come up with bold or edgy ideas.
Uncomplicated approach: Simplicity is at our core. We avoid the unnecessary and focus on what really matters – from overcoming challenges to celebrating our shared successes.
Flexibility and freedom: We offer working-from-home options and every position is possible with an 80% workload.
Rapid growth: With us, growth is a continuous journey. We also support you with 700 EDU points per year (this equals EUR 700 or 2'000 minutes off work) for your professional development so there's no risk of you getting stuck in a rut.
More benefits: Enjoy discounted employee rates in our shops, paid paternity leave, private health insurance, Fitpass membership, a 13th-month salary, various company events throughout the year and much more.

Diversity is our culture.

To build the best team, we want to draw from the full spectrum of talent out there. This means people from all walks of life have the same opportunities with us, regardless of their ethnicity, religion, disability status, gender identity, sexual orientation or age. We believe true inclusion means everyone is welcome and every contribution is valuable.

Auf diese Stelle bewerben

Arbeitssprache

Englisch

Arbeitspensum

80% - 100%

Standort

Digitec Galaxus AG
Makedonska 44/6
RS-11000 Belgrad

Hinter den Kulissen

Handle galaktisch. Und bleib du.

Gemeinsame Werte sind entscheidend für langfristigen Erfolg - davon sind wir überzeugt. Eine starke Firmenkultur ist uns darum wichtiger als starre Richtlinien oder Reglemente.

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