Karup Design Shin Sano
Sofa bed
Karup Design Shin Sano
Sofa bed
2 years ago
I had to wait three weeks for the delivery of the Shin Sano sofa bed. After calling both Galaxus and the manufacturer several times, the sofa was finally sent to Geneva but the cushions were missing. Without the backrest, the sofa is essentially unusable. It has now been more than 5 weeks since the order was placed, I have repeatedly called the Galaxus Helpcentre but so far no one can help me - I have only been assured again and again that my matter is a "priority". I have now given up hope that the sofa will ever be delivered complete, but one thing is for sure, I will NEVER EVER order anything from Galaxus again.
Contra
This review was created for a different variant: Shin Sano (Sofa bed)
1 year ago •
purchased this product
This review was created for a different variant: Shin Sano (Sofa bed)