Returns and warranty
Warranty services: Defective article
When can a claim under warranty be made?
Damage caused by improper handling is not covered by the warranty. All costs arising from processing wrongful warranty returns will be charged.
Report delivery damage: Articles damaged during shipment
If you received a damaged package, please report it via the claims process of the respective logistics provider.
All returns: Articles already registered?
All registered returns are displayed in your customer account.