The basic requirement is that the photo has a resolution of 300dpi (2953 x 4134 pixels) so that it can be printed.
Exclusive Ravensburger tips for all puzzle makers out there:
Entry conditions Digitec Galaxus AG: This competition is open to all natural persons that are legal residents of Switzerland and at least 18 years of age. Employees of Digitec Galaxus AG are excluded from entry. Each participant may only enter the competition once to avoid being excluded. No correspondence will be entered into and no legal recourse is permitted. To participate, all information submitted must be accurate.
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