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Feedback from our customers

Very polite / friendly communication and very efficient service, the article I requested to be sent separately was delivered on the next morning. G. from Baden per E-Mail on 13.02.2018
Im very satisfied and happy with the response time and communication/explanation of process. A. from ZUG per E-Mail on 06.02.2018
Very nice support, satisfied, friendly rep, will keep shopping here. C. from Lugano per E-Mail on 31.01.2018
Excellent service and understanding of customer's perspective. No surprise so many are addicted to Galaxus / Digitec shopping ;-) G. from Dielsdorf per E-Mail on 27.01.2018
I find your service very personal. Even when there was a problem with invoicing, it was dealt professionally. D. from Allschwil per E-Mail on 24.01.2018
Amazingly quick response and resolution of the issue. This is a great plus compared to other similar portals. X. from Carouge per E-Mail on 20.01.2018
Everything was great. You have won a customer for the future and I'm no cheap ;-) M. from Lyss per E-Mail on 18.01.2018
The Support was excellent. I felt it was really customer oriented. Because of the quality of the service I will continue buying on your platform despite the complications occurred during Christmas time. Busy time I understand. S. from Veltheim per E-Mail on 15.01.2018
Excellent personal and prompt resolution of my situation. Thank you. S. from Seengen per E-Mail on 05.01.2018
I am really impressed with the customer service at Digitec/Galaxus. It makes me more inclined to shop with Galaxus and to recommend it to my friends. S. from Basel per E-Mail on 02.01.2018
Quick and friendly. Was really positively surprised that new product was resent before receiving faulty product back! N. from Zürich per E-Mail on 26.12.2017
Your service was prompt and excellent. The overall services from your company is excellent. Thank you H. from GILLY per E-Mail on 20.12.2017
The customer service assistant was very kind and had an excellent English knowledge. R. from Dintikon per Telefon on 15.12.2017
I had a great support because it was really understanding with my claim and fast offering different kind of solutions so that I could choose from. To me I have felt very well treated and cared. My evaluation is extra good not to say perfect. I. from Bern per E-Mail on 10.12.2017
The issue was resolved in a timely and efficient manner. V. from Zürich per E-Mail on 28.11.2017
I’ve always had a great experience dealing with Galaxus! Great company, great people K. from Beringen per E-Mail on 24.11.2017
I'm very satisfied with it. Very helpful. The customer service is one of the main points why I usually (95%) buy here. S. from Otelfingen per E-Mail on 21.11.2017
Efficient and firiendly support. J. from GENEVA, GE per E-Mail on 05.11.2017
the best in Swiss T. per E-Mail on 31.10.2017
Great! C. from Genève per E-Mail on 30.10.2017