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Feedback from our customers

I am super satisfied with the support. It went well above the expectations in professionalism, communication skills and care for the customer (both for me and future customers). C. from Uitikon per E-Mail on 19.11.2019
Excellent support received, couldn’t ask for better! L. from Zurich per E-Mail on 15.11.2019
Satisfied customer since many years, Thank you P. from Basel per Telefon on 12.11.2019
Once speaking to a representative my order arrived the following day. Great response to a request. J. from La Croix-sur-Lutry per E-Mail on 11.11.2019
Excellent customer service. Received a response within 24 hours. The rep was very helpful in answering my questions. B. from Frauenfeld per E-Mail on 08.11.2019
Great support, always! Thank you guys! J. from Ostermundigen per E-Mail on 07.11.2019
I am happy that i can use the chat rather than the phone and that English is supported language. V. from Uezwil per E-Mail on 06.11.2019
I’ve got the info I needed, no dramas. A. from Charmoille per E-Mail on 29.10.2019
The support was very good and eventually we managed to find a solution to the problem. Thank you. E. from Lausanne per E-Mail on 28.10.2019
The customer service was excellent. The quality of your products and the efficiency of the deliveries couldn't be better. I will definitely continue to order from you. Thank you very much. D. from Verbier per E-Mail on 25.10.2019
Response to my request/problem was so quick than I would have thought. S. from Basel per E-Mail on 24.10.2019
I´ve received a very nice and effective help and assistance by your customer service. I was very satisfied with their care and attitude indeed. Thank you very much and keep up the great job! L. from Vesenaz per E-Mail on 23.10.2019
The help was very professional and efficient! Many thanks. T. from Muri bei Bern per E-Mail on 23.10.2019
Excellent level of customer support! Well done! A. from Chene-Bougeries per E-Mail on 17.10.2019
Excellent service, like always. The best customer experience, in my opinion, both with Digitec or Galaxus. Thank you for treating the customers as valuable human beings, with fairness and going for an extra mile, it is much appreciated. I. from Nyon per E-Mail on 14.10.2019
I'm fine with the resolution, finally i could get to try out my birthday gift. It is the first time I didn't get what I ordered, but I'm happy about the service. Thanks. B. from Muri b. Bern per E-Mail on 14.10.2019
I had a problem, wrote an email, received an answer of what to do. Popped into the local store and now i have the replacement article. Super easy. S. from Zurich per E-Mail on 11.10.2019
Customer service was prompt and very cooperative. My request was addressed instantly. B. from Niederhasli per E-Mail on 08.10.2019
Galaxus responded to my email very quickly and my issue was resolved the very next day. I am very happy with the support! K. from Lausanne per E-Mail on 26.09.2019
I was so satisfied and the lady who answered kindly helped me with the issue. Thanks again for your nice customer service. N. from Lausanne per E-Mail on 26.09.2019